Orders received by 3pm on a business day are invoiced and a full file check is completed, proofs are made when requested. Approved orders are scheduled to go into production on the next business day. Orders that need clarification or file problems or are put on hold and an email is sent outlining the concerns. Orders that require design work are scheduled with the graphic design team.
Once your artwork is approved we will send you an email outlining the estimated completion time. Your files are sent through special pre-press procedures required before we can get them on the press. Rush orders are scheduled to be produced on a set deadline.
Once printing is completed your project will need to dry, get trimmed and packaged. If you have requested special finishing options the project is sent to our bindery for completion and then packaged.
Your order is now ready to be picked-up at our shop or shipped, we will send an email notifying you of this status, including a tracking number if you've requested shipping.
Hopefully this helps you understand the steps we will be taking to ensure your project comes out perfect! If you have any questions, please feel free to reach out to us.